Our client, an established Creative Marketing company that builds custom live digital brand experiences and delivers sustainable sales and brand love, is looking for a dynamic, innovative and result-orientated individual to fill the following position:

CLIENT SERVICE ACCOUNT MANAGER

Reporting to the Head of Sales & Marketing, the successful candidate will be responsible for revenue generation, business development, customer relationship management and project oversight.

Principal Accountabilities

·  Develop, pitch and defend marketing ideas and proposals to clients

· Research and develop winning propositions to secure new and existing business

· Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship

·  Actively identify opportunities by introducing company products, thereby increasing the revenue opportunity within each customer’s business portfolio

· Work with client’s management teams to understand particular business strategies and build on those strategies to generate more revenue

·   Communicate customer requirements and/or schedules to the projects staff in a timely and executable manner for promoting optimum cost efficiency

·   Be actively involved in project management of new and existing projects systems’ requirements

·  Identify and develop new sales enquiries and convert them into profitable new business and assist with other technical sales and marketing activities

 

Key Qualifications and competencies

·   Degree in Sales & Marketing, PR, Project Management or business-   related studies from a recognized institution

·   A minimum of 7 years’ experience in PR or Marketing Agency

·  Ability to make powerful and winning presentations to corporate clients

· Passionate in customer management, service delivery and the general marketing industry

·  Excellent project management, communication and leadership skills

·  Good presentation and boardroom skills

·  Ability to work within strict deadlines

·   Be a team player

·  Be willing to work beyond normal working hours

Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘CLIENT SERVICE ACCOUNT MANAGER by Wednesday 22^nd December 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.