Vacancy- Sales & Marketing Executive – Fabric Specialist

The Design Gallery

Role: Sales & Marketing Executive – Fabric Specialist

Location: Nairobi, Kenya

Reporting to: The Head of The Design Gallery

What you’ll be doing

Working closely with the rest of the team you’ll create a warm welcome for all our customers and establish what they are looking for. You shall assist clients creating designs using our range of fabrics, wallpapers and furniture to delight customers and deliver or exceed your targets.

You’ll understand who the competition are and demonstrate how we differ. And you’ll also deal with all customer queries as professionally and quickly as possible; taking responsibility for the end to end sales process.

How you qualify for the role

Working with fabrics is essential and experience in interior design is an advantage; it’s important that you can demonstrate a proven track record in sales and design having worked in a targeted environment. You’ll be able to build strong relationships and influence the sales process, enjoy working as part of a small team and have great communication skills. Awareness and passion for interior design, fabrics and wallpapers is essential and ideally you may have already experience in sketching layouts or CAD.

Sales & Marketing

• You are generally the first point of contact for most clients whether walk-in to showroom or online enquiry
• As a showroom host greeting and welcoming clients
• Providing hospitality to clients and offering refreshments as necessary
• Walking clients through the showroom, explaining our offering and solutions
• You are responsible for showroom display, cleanliness and managing any maintenance issues
• Providing professional advice on space planning, design concept, materials selection and project scheduling
• Preparing quotations, presentations and for client meetings
• Hosting client meetings to discuss requirements, design and taking feedback and liaising with team members as necessary
• Executing sales and working to achieving sales targets
• Maintaining and growing the sales pipeline
• Liaising with client, contractor & suppliers for site co-ordination and installation
• Assisting on product selection and ranges
• Taking part in business development activities including field sales, architect and interior designer visits and increasing awareness by networking
• Developing strong client relationships whilst delivering service excellence

Personal Development

• Undergoing training to gain in-depth knowledge of our products and sales tactics
• Actively engaging with your manager and providing feedback on where you may need assistance and guidance
• Working on product knowledge and information
• Keeping up-to date with market trends, product innovation and using these in your work

Requirements

• Have at least 3 years of experience in a consultative sales, interior design role mostly dealing with fabrics and wallpaper
• Possess excellent communication and influencing skills, are organized and able to multi task effectively
• You pay strong attention to detail and deliver work that is of  high standard
• You possess strong analytical skills and are comfortable dealing with numerical data