Job Vacancy – Fiscal Support Assistant
Total Solutions Ltd is a leading ICT solutions company with operations in Kenya and Tanzania and provides solutions across the full range of the market from SMEs to Large Multinational Enterprises through its four (4) Core Divisions, namely, Fiscal Solutions, Infrastructure and Technical Services, Business Software Solutions, and Consumer Technology.
The Company is seeking to recruit a highly talented and dynamic professional to fill the following position based in Nairobi:
FISCAL SUPPORT ASSISTANT
Reporting to the Project Lead in the Software Department, the incumbent will be responsible for assisting in the deployment, connectivity, and troubleshooting of electronic fiscal systems and tax management system, supporting the alignment with business management software, guiding users through system usage, and keeping detailed records of technical support procedures.
Key Responsibilities
- Assisting in the installation and configuration of Tax Invoice Management Systems (TIMS).
- Providing support for Fiscal Devices (Type C & B).
- Helping in troubleshooting software and network issues related to TIMS integration.
- Supporting the integration of Fiscal solutions with Enterprise Resource Planning (ERP) and accounting systems.
- Assisting in training end-users on Fiscal Compliance Solutions.
- Maintaining documentation of Fiscal Support processes.
Key Qualifications, Experience, Skills and Competencies
- Degree in Information Technology, Computer Science, or a related discipline.
- Foundational knowledge of Fiscal Devices, Tax Invoice Management Systems (TIMS), QuickBooks, and Enterprise Resource Planning (ERP) systems.
- Demonstrated analytical thinking and strong problem-solving capabilities.
- Ability to work independently with minimal supervision while maintaining high standards of accuracy and efficiency.
Interested candidates are requested to forward their updated CVs only to recruit@virtualhr.co.ke stating the subject heading FISCAL SUPPORT ASSISTANT by Friday 25th April 2025. They should indicate their telephone contacts and addresses of three referees.
Only shortlisted candidates will be contacted.