Careers
Open Positions
LEGAL OFFICER
Our client, a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi.
LEGAL OFFICER
The incumbent will be responsible for ensuring that all legal matters are attended to in the right manner thus protect the company’s image, and ensure client satisfaction as well as minimize costs in claims processing.
Principal Accountabilities
- Liaise with the Legal Manager in advising the management on the status of the matters in court and on the best way forward
- Ensure recovery of the company’s outlay & debts
- Provide legal advice on all aspects of pensions/retirement benefits management and on copyrights laws
- Manage registration of the company’s trade mark and name and ensure statutory returns are done in accordance the Companies Act
- Interpret the existing legislation and advise the company on the implications, compliance requirements and on any new/upcoming laws
- Respond to correspondences from insured, claimants, claimant’s advocates and our advocates, amongst others
- Instruct and liaise with external lawyers, insured’s and witnesses on matters filed in court, call for policy excess and documents in support of the claims
- Ensure that judgments/costs are settled on time to ensure the interests of the company are protected
- Resolve complaints/disagreements with clients amicably so as to maintain a good working relationship
Key Skills and Qualifications
- A Bachelor of Law Degree
- Diploma in Law from the Kenya School of Law
- At least 3 years’ experience in the insurance claims handling
- Good knowledge of the insurance industry
- Knowledge of insurance industry laws and court processes
- Knowledge of IRA, KRA and AKI regulations
- Good MS Office skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “LEGAL OFFICER” by Friday, 7th September 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
Field Sales Executive
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
Field Sales Executive
Reporting to the Sales Manager, the Field Sales Representative will play a key role in scouting for new prospects in the market and ensuring sales targets are met.
Principal Accountabilities:
- Scout for potential prospects that have furniture needs or new offices
- Collect market data and be able to report back with accuracy
- Build and maintain good relations with customers
- Plan, prepare and present persuasive approaches and pitches to potential corporate clients
- Assess the needs of the corporate clients and provide viable solutions while meeting sales targets
- Identify and grow opportunities within assigned territory achieving set sales targets
- Attend corporate client meetings and take part in sales training
- Grow and retain existing corporate accounts by presenting new solutions and services to them
- Generate daily, weekly and monthly reports as well as maintain records of all sales leads and/or customer accounts
Qualifications, Experience and Knowledge:
- 1-2 years sales experience in Business to Business selling
- A Degree/Diploma in sales and marketing
- Basic IT skills
- Excellent planning and organizational skills
- A Team player with good interpersonal and communication skills
- Excellent understanding of marketing and negotiating techniques
- Understanding of sales cycles and sales technique
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Thursday, 5th August 2021 clearly stating the subject heading “Field Sales Executive”. Indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be con
BUSINESS DEVELOPMENT OFFICER
Our client, a leading financial services institution, is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
BUSINESS DEVELOPMENT OFFICER
Reporting to the Head of Business Development, the Business Development Officer will be responsible for supporting the bank’s/branch’s business growth. The incumbent is expected to grow a high quality loan book portfolio, mobilize deposits, open customer accounts, manage loan repayment collections and maintain high customer service standards while ensuring compliance to processes, procedures and controls and living the bank’s core values.
Principal Accountabilities
· Deposit mobilization and Accounts Opening – aggressively market for new liability accounts in line with the given targets.
· Spearhead the credit function of the branch by ensuring growth of high quality loan book as per targets.
· Cross sell bancassurance and other bank products
· Ensure that all conditions pertaining to customer loan applications are fulfilled prior to disbursement requests being processed.
· Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
· Review customer demands in the market and recommend products/ services that will enable the bank to compete in the area of operations.
· Liase with Credit Administration in ensuring timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties charged as security for loans extended by the bank under personal portfolio.
· Effectively monitor loan repayments and mitigating risks related to defaults and periodically review the loan portfolio to manage likely problem areas.
· Ensure compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
· Keep abreast of new developments in customer preference and advice management on relevant changes.
· Manage customer relations under personal portfolio and ensure lasting relations are established with all clients
· Ensure prevention of income leakage and collection of revenue
· Manage, motivate and train staff under your supervision (if any) to ensure productivity is optimized and level of staff competency is continuously upgraded.
· Perform any other duties as may be determined by the Management
Key Qualifications and Experience
- Bachelor’s degree in Commerce, Economics or related field.
- At least three (3) years’ experience as a Relationship Officer in Sales or Credit, with proven track record for delivery of superior results.
- Experience in a Supervisory role is highly preferred.
- Must have knowledge of financial services/ experience in the Microfinance industry
- Must have strong negotiation skills.
- Knowledge/exposure in Branch Operations added advantage.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘BUSINESS DEVELOPMENT OFFICER’ by 28th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position will be filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
PRODUCTION MANAGER
Our client, a leading office furniture supplier is seeking to recruit a highly talented and dynamic professional to fill in the following position:
PRODUCTION MANAGER
The production Manager is responsible for the technical management, supervision and control of production and logistical processes. He/ She will oversee the planning and coordination of the production process and ensure production runs smoothly and efficiently and finished products meet quality standards.
Principal Accountabilities
- Ensure the established systems, processes and procedures within the designated unit are followed by the team members at all times
- Maintain all records of service contracts and supplier contracts relating to the function of Processing
- Report any malfunctions of the tools and equipment and any incident/accident within the factory
- Maintain work schedules and manage shifts to ensure punctuality is observed by team members and that work does not stop at any given point
- Manage the production team and monitor their performance to ensure they are in line with the set goals and objectives of the company
- File all production documents as required and ensure maintenance of Inventory Management
- Ensure scheduled production is complete and dispatch finished products to the designated areas
- Report on daily factory production and prepare any other reports as maybe required
- Making sure the designated units’ outputs are aligned to the business objectives and achieved within the set timelines
- Solve adequately issues, problems and challenges that may arise from time to time within the designated unit
Key Skills and Qualifications
- Must have a Degree in Business Management or related field
- At least 5 years’ experience as a Production Manager
- Innovative and Problem solving
- Ability to plan and prioritize workload with a focus on urgent and important
- Good supervisory skills
- Ability to deliver high quality products at all times
- Ability to motivate, constructively criticize and build high production teams through exemplary leadership.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “PRODUCTION MANAGER” by Friday, 28th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
QUANTITY SURVEYOR
Our client, one of the leading suppliers of high-quality furniture in East Africa, is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
QUANTITY SURVEYOR
The individual will be responsible for monitoring contract progress against the agreed programmes, control costs against agreed budgets/end cost forecasts, prepare and agree interim valuations and final accounts in order to maximize the process efficiency and enhance productivity.
The ideal candidate should have strong analytical, problem solving, organizational and time management skills with a proven track record of driving change through team and trust building.
Principal Accountabilities
- Ensure that targeted profit margins for each project milestones are achieved through very strict project monitoring programs.
- Manage stock level, procurement and timely delivery to project sites.
- Manage project costs by properly vetting requests and timely presentation for approval.
- Prepare project reports such as valuation report, project financial report status.
- Material cost survey and update reports at agreed timelines.
- Oversee performance management by tracking and evaluating project performance against stated performance indicators.
- Assisting in project costing / quoting and tendering
Key Qualifications and Experience.
- A bachelor’s degree in quantity surveying and Civil Engineering.
- At least 2 years’ experience as a Quantity Surveyor in furniture retail industry.
- Estimating or finance experienced is advantageous.
- A good planner, well organized and good decision maker Excellent
- Negotiating and interpersonal skills. Great networking abilities.
- Demonstrable ability to lead and manage staff.
- Proficient in standard quantity surveying software.
- Excellent analytical, problem solving and organizational skills.
- Ability to work independently and handle multiple projects.
- Knowledge of key office productivity tools (excel, word etc.)
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘QUANTITY SURVEYOR’ by 20th JULY 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
LOGISTICS MANAGER
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
LOGISTICS MANAGER
The individual will be responsible for overseeing and managing overall supply chain and logistics strategy and operations in order to maximize the process efficiency and enhance productivity.
The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction. The ideal candidate should have strong analytical, problem solving, organizational and time management skills with a proven track record of driving change through team and trust building.
Principal Accountabilities
- Strategically plan and manage logistics, warehouse, transportation and customer services.
- Direct, optimize and coordinate full order cycle.
- Liaise and negotiate with suppliers, manufacturers, retailers and consumers.
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
- Arrange warehouse, catalog goods, plan routes and process shipments.
- Resolve any arising problems or complaints.
- Supervise, coach and train warehouse workforce.
- Meet cost, productivity, accuracy and timeliness targets.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Effective monitoring of inventory and maintaining best product availability.
- Overall responsibility for material master data and purchasing.
Key Qualifications and Experience
- Diploma or degree in Logistics Management, Transport Management or other related field.
- 5 years of proven working experience as a Logistics Manager.
- Record of successful distribution and logistics management.
- Demonstrable ability to lead and manage staff.
- Proficient in standard logistics software.
- Excellent analytical, problem solving and organizational skills.
- Ability to work independently and handle multiple projects.
- Knowledge of key office productivity tools (excel, word etc.)
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘LOGISTICS MANAGER’ by 17th JULY 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
FINANCE MANAGER
Our client, a leading office furniture supplier is seeking to recruit a highly talented and
dynamic professional to fill in the following position:
FINANCE MANAGER
The Finance Manager will be responsible for distributing all financial resources of the company. He/ She will oversee budget planning and supporting the executive management team by offering insights and financial advice that will allow them to make the best decisions for the company.
Principal Accountabilities
- Summarize current financial status and manage the preparation of financial outlooks and financial forecasts
- Examine and analyze accounting records, financial statements, and other financial reports
- Update the cashbook on a daily basis and ensure that the accounting software contains accurate balances
- Manage bank reconciliations, General Ledger Reconciliation, Sub – ledger accounts such as inventory and resolve any discrepancies
- Ensure effective bookkeeping and manage monthly preparation of trial balances
- Ensure compliance with local and international bodies through timely filing and payment of various taxes for example VAT, PAYE Withholding Tax etc.
- Oversee company audit responsibilities such as directing financial audits and provide recommendations for procedural improvement.
- Verify and reconcile contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement
- Carry out billing, collection and reporting activities according to specific deadlines
- Direct and coordinate debt financing and debt service payment with external agencies
Key Skills and Qualifications
- Bachelor’s degree in Finance/accounting/Economics or any relevant field
- Professional Accounting trainings preferably Certified Public Accountants (CPA-K), ACCA
- At least 4 years’ experience in a similar role
- Attention to detail and accuracy
- Training in computerized accounting
- Conversant with taxation laws and statutory deductions
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “FINANCE MANAGER” by Friday, 26th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
IT MANAGER
Our client, a leading office furniture supplier is seeking to recruit a highly talented and dynamic professional to fill in the following position ;
IT MANAGER
The IT Manager will be responsible for ensuring effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure.
Principal Accountabilities
· Establish first line of support for the sage Evolution ERP and other company systems and to offer training to end users on ERP system and providing user support
· Analyse the computer needs and make recommendations based on the current trends in information technology and also the products and services that best fit within the Company’s budget
· Understand the Software development in regard to the Company’s needs and assist in the evaluation and recommendation of software/hardware for acquisition and business operational changes
· Develop and implement policies and procedures for ensuring the security and integrity of company’s IT system. Identify and mitigate risks around the system
· Explore new system solutions i.e., Cloud update, report configuration and database management.
· Provide accurate reports on staff attendance through timesheets, preparing time and attendance reports, ERP reports and sales reports.
· Train staff on the use of the company’s software applications and databases
· Establish Relationship Management between the company and software vendors
Key Qualifications, Experience and Skills
· Diploma/ Degree in either IT./Software Engineering
· A minimum of 5 years’ experience in IT Management
· Fluency in programming, project management, system design, database management systems, networking, system implementation/integration, I.T. support, Linux systems
· Certification by the relevant professional body
· Ability to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems
· Excellent analytical and problem-solving skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘IT MANAGER’ by Friday 16th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
COST ACCOUNTANT
Our client, a leading office furniture supplier is seeking to recruit a highly talented and dynamic professional to fill in the following position;
COST ACCOUNTANT
The incumbent will be responsible for performing cost analyses, ensuring compliance with all applicable tax laws by filing and remitting all relevant taxes on a timely basis and preparing timely and credible financial reports in line with the company policies and International Financial Reporting Standards.
KEY RESPONSIBILITIES
· Summarizing current financial status by preparing balance sheet, profit and loss statement, cost accounting reports and other reports and reviewing them for accuracy and conformance to reporting and procedural standards.
· Managing timely client invoicing and collection and explaining billing invoices and accounting policies to staff, vendors and clients.
· Managing bank reconciliations, General Ledger Reconciliation, Sub – ledger accounts such as inventory and resolving any discrepancies and ensuring bookkeeping of accounting records required by law and Best Practise in Accounting.
· Ensuring effective bookkeeping by keeping custody of receipts, expenditure forms, purchase orders and all other accounting records as required by the law and by Best Practice in Accounting
· Preparing and submission of taxes, ensuring timely filing of various taxes for example VAT, PAYE Withholding Tax etc, computing tax owed and preparing tax returns whilst ensuring compliance with payment, reporting and other task requirements.
· Representing the company before taxing authorities, providing support during litigation and reviewing company’s accounts to ensure its financial records are valid and legal.
· Evaluating the company’s funds, checking for mismanagement whilst identifying risks and ways to improve processes to cut costs for business efficiency
· Verifying contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement, verifying vendor accounts by reconciling monthly statements, matching invoices to cheques and obtaining all signatures for cheques, distributing cheques accordingly and monitoring customer details for non-payments, payment delays and other irregularities.
Key Qualifications, Experience and Skills
- Bachelor’s degree in Finance/accounting/Economics or any relevant field
- Professional Accounting trainings preferably Certified Public Accountants (CPA-K), ACCA
- At least 3 years’ experience in a similar role
- Training in computerized accounting
- Conversant with taxation laws and statutory deductions
- Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ACCOUNTANT by Friday 16th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
Sales & Marketing Executive
The Design Gallery
Role: Sales & Marketing Executive
Location: Kampala, Uganda
Reporting to: The Head of The Design Gallery
What you’ll be doing
Working closely with the rest of the team you’ll create a warm welcome for all our customers and establish what they are looking for. You’ll use sales tools to create kitchen designs that delight customers and deliver or exceed your targets, through maximising all opportunities for achieving sales on our products.
You’ll understand who the competition are and demonstrate how we differ. And you’ll also deal with all customer queries as professionally and quickly as possible; taking responsibility for the end to end sales process.
How you qualify for the role
Kitchen design experience isn’t always essential as full training is provided; it’s more important that you can demonstrate a proven track record in sales and have worked in a targeted environment. You’ll be able to build strong relationships and influence the sales process, enjoy working as part of a small team and have great communication skills. Awareness and passion for design is essential and ideally you may have already experience in sketching layouts or CAD.
Sales & Marketing
You are generally the first point of contact for most clients whether walk-in to showroom or online enquiry
As a showroom host greeting and welcoming clients
Providing hospitality to clients and offering refreshments as necessary
Walking clients through the showroom, explaining our offering and solutions
You are responsible for showroom display, cleanliness and managing any maintenance issues
Providing professional advice on space planning, design concept, materials selection and project scheduling
Preparing quotations, presentations and for client meetings
Hosting client meetings to discuss requirements, design and taking feedback and liaising with team members as necessary
Executing sales and working to achieving sales targets
Maintaining and growing the sales pipeline
Liaising with client, contractor & suppliers for site co-ordination and installation
Assisting on product selection and ranges
Taking part in business development activities including field sales, architect and interior designer visits and increasing awareness by networking
Developing strong client relationships whilst delivering service excellence
Assisting the Head of Marketing in executing their plans in Uganda
Personal Development
Undergoing training to gain in-depth knowledge of our products and sales tactics
Actively engaging with your manager and providing feedback on where you may need assistance and guidance
Working on product knowledge and information
Keeping up-to date with market trends, product innovation and using these in your work
Requirements
Have at least 1 year of experience in a consultative sales or design role
Possess excellent communication and influencing skills, are organized and able to multi task effectively
Having strong communication skills to work effectively in a remote setting
You pay strong attention to detail and deliver work that is of high standard
You possess strong analytical skills and are comfortable dealing with numerical data
You are a self starter and demonstrate a high level of resilience
To travel to Kenya for training o
Sales & Marketing Executive – Fabric Specialist
The Design Gallery
Role: Sales & Marketing Executive – Fabric Specialist
Location: Nairobi, Kenya
Reporting to: The Head of The Design Gallery
What you’ll be doing
Working closely with the rest of the team you’ll create a warm welcome for all our customers and establish what they are looking for. You shall assist clients creating designs using our range of fabrics, wallpapers and furniture to delight customers and deliver or exceed your targets.
You’ll understand who the competition are and demonstrate how we differ. And you’ll also deal with all customer queries as professionally and quickly as possible; taking responsibility for the end to end sales process.
How you qualify for the role
Working with fabrics is essential and experience in interior design is an advantage; it’s important that you can demonstrate a proven track record in sales and design having worked in a targeted environment. You’ll be able to build strong relationships and influence the sales process, enjoy working as part of a small team and have great communication skills. Awareness and passion for interior design, fabrics and wallpapers is essential and ideally you may have already experience in sketching layouts or CAD.
Sales & Marketing
You are generally the first point of contact for most clients whether walk-in to showroom or online enquiry
As a showroom host greeting and welcoming clients
Providing hospitality to clients and offering refreshments as necessary
Walking clients through the showroom, explaining our offering and solutions
You are responsible for showroom display, cleanliness and managing any maintenance issues
Providing professional advice on space planning, design concept, materials selection and project scheduling
Preparing quotations, presentations and for client meetings
Hosting client meetings to discuss requirements, design and taking feedback and liaising with team members as necessary
Executing sales and working to achieving sales targets
Maintaining and growing the sales pipeline
Liaising with client, contractor & suppliers for site co-ordination and installation
Assisting on product selection and ranges
Taking part in business development activities including field sales, architect and interior designer visits and increasing awareness by networking
Developing strong client relationships whilst delivering service excellence
Personal Development
Undergoing training to gain in-depth knowledge of our products and sales tactics
Actively engaging with your manager and providing feedback on where you may need assistance and guidance
Working on product knowledge and information
Keeping up-to date with market trends, product innovation and using these in your work
Requirements
Have at least 3 years of experience in a consultative sales, interior design role mostly dealing with fabrics and wallpaper
Possess excellent communication and influencing skills, are organized and able to multi task effectively
You pay strong attention to detail and deliver work that is of high standard
You possess strong analytical skills and are comfortable dealing with numerical data
You are a self starter and demonstrate a
DIGITAL MARKETING EXECUTIVE
Our client, an established Creative Marketing company that builds custom live digital brand experiences and delivers sustainable sales and brand love, is looking for a dynamic, innovative and result-orientated individual to fill the following position:
DIGITAL MARKETING EXECUTIVE
Reporting to the Head of Creative, the incumbent will work remotely to oversee all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behaviour.
Principal Accountabilities
- Take the lead in managing various internal content drivers for the Company– agency blog, agency marketing campaigns, e-book publications, guest blogging, email communications, video marketing, sales page copywriting
- Create, edit and improve the content that the corporate audience is looking for and optimize the path to conversion
- Leverage market data to develop content themes, execute plans to develop the assets that support a point of view and educate customers that lead to critical behavioural metrics
- Content marketing and ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person
- Develop standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing, including the real- time implementation of content strategies
- Conduct ongoing usability tests to gauge content effectiveness by gathering data, handling analytics and making recommendations based on those results.
- Supervise writers, editors and content strategists to ensure best practices in grammar, messaging, writing, and style.
- Receive customer feedback and generate ideas to increase customer engagement and analyse web traffics metrics
Key Qualifications, Experience and Skills
- Bachelor’s Degree in English, Journalism, Public Relations or related communications field
- Have exceptional writing, research and communication skills
- MBA in Marketing is a plus
- 8-10 years of experience as a respected leader in multichannel content creation (publishing, journalism, etc.)
- Proven experience in digital and content creation in an international market
- Have experience in creating compelling messages for different target demographics in creative writing, content creation and blogging
- Working Knowledge of HTML, XHTML, CSS, Java, web publishing, Flash, Fiverr and Upwork
- Fluency in web analytics tools, social media marketing applications and leading social media monitoring platforms
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘DIGITAL MARKETING EXECUTIVE’ by Friday 9th July 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
Administrative Assistant
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
Administrative Assistant
Reporting to the Administrative Manager, the Administrative Assistant will be responsible for providing administrative support to ensure efficient operation of the office, supporting managers and employees through a variety of tasks related to organization and communication to ensure success of the company
Principal Accountabilities:
- Handling administrative operations such as; as receiving cash/visa payments from clients and verifying receipt of M-pesa payments.
- Preparing purchase orders and negotiating with suppliers when ordering items for the company and informing the logistics team of cash sales processed daily.
- Distributing pay slips to employees at the end of every month.
- Handling of Petty Cash and ensuring that the petty cash summary for the month matches with receipts before handing over to finance.
- Preparing reports and keeping records on Issued cheques on a monthly basis to suppliers.
- Preparing cash sale reports on a daily basis for the branches
- Filing of various administration documents such as cash sales, rental statements/rent invoices, staff pay slips and documents
Qualifications, Experience and Knowledge:
- Degree/Diploma in a Business-related field
- 2-3 year’s Admin experience
- Basic IT skills
- Excellent interpersonal skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Friday, 4th June 2020 clearly stating the subject heading “Administrative Assistant”. Indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
Branch Manager
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
Branch Manager
Reporting to Sales Manager, the Branch Manager will play a key role in maintaining and monitoring efficient control systems on established procedures and making the right decisions to ensure maximum success in profitability and productivity of the Branch.
Principal Accountabilities.
- Ensuring all appropriate information is communicated efficiently to relevant staff including but not limited to verifying received emails at the branch, explaining contents of the emails, sending memos to appropriate staff, and ensuring the link between supervisors and employees is appropriate
- Ensuring the relevant marketing and promotion information are well communicated to walk-in clients and staff.
- Overseeing and assisting Sales Supervisor in ensuring items in the showroom are well displayed according to the range plan.
- Ensuring customer satisfaction including but not limited to solving client problems and directing them to appropriate Sales Representatives.
- Ensuring marketing tools are available in the showroom and communicating promotional information to employees.
- Collaborating with the Sales team to ensure maximum sales and following-up outstanding DN and bookings from Sales Supervisor.
- Monitoring and reporting competitors’ activities and potential collaborators and identifying business opportunities and threats.
- Undertaking stock management through inventories and overseeing security at the branch.
- Ensuring appropriate training programs are available to employees and undertaking performance reviews.
- Ensuring all employees adhere to the company policies, health, and safety programs.
Key Qualifications and Experience.
- A Bachelor’s Degree in Business Management or in any related field
- At least 5 years’ experience in a similar position
- Experience in the same industry is an added advantage
- Excellent interpersonal skills
- Understanding of sales cycles and sales techniques
- Excellent knowledge in Word, Excel and other relevant computer softwares
- Possess good planning, leading and analytical skills
- Possess excellent decision-making skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Wednesday, 19th May 2021 clearly stating the subject heading “BRANCH MANAGER”. Indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
DIGITAL MARKETING EXECUTIVE (1 YEAR CONTRACT)
Our client, an established Creative Marketing company that builds custom live digital brand experiences and delivers sustainable sales and brand love, is looking for a dynamic, innovative and result-orientated individual to fill the following position:
DIGITAL MARKETING EXECUTIVE (1 YEAR CONTRACT)
Reporting to the Head of Creative, the incumbent will work remotely to oversee all marketing content initiatives, both internal and external, across multiple platforms and formats to drive sales, engagement, retention, leads and positive customer behaviour.
Principal Accountabilities
- Take the lead in managing various internal content drivers for the Company– agency blog, agency marketing campaigns, e-book publications, guest blogging, email communications, video marketing, sales page copywriting
- Deliver an effective editorial plan and content marketing strategy to meet the business objectives
- Receive customer feedback and generate ideas to increase customer engagement and analyse web traffics metrics
- Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person
- Map out a content strategy that supports and extends marketing initiatives, both short- and long-term, determining which methods work for the brand
- Develop standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing, including the real- time implementation of content strategies
- Establish work flow for requesting, creating, editing, publishing, and retiring content. Work with technical team to implement appropriate CMS
- Conduct periodic competitive audits, ensure consistent global experience and implement appropriate localization/translation strategies
- Work closely with the Head of Creative on all creative and branding initiatives to ensure a consistent message across channels.
Key Qualifications, Experience and Skills
- Bachelor’s Degree in English, Journalism, Public Relations or related communications field
- MBA in Marketing is a plus
- 8-10 years of experience as a respected leader in multichannel content creation (publishing, journalism, etc.)
- Experience from an international market is an added advantage
- Basic technical understanding of HTML, XHTML, CSS, Java, web publishing, Flash, etc
- Fluency in web analytics tools (Adobe Omniture, Google Analytics), social media marketing applications (HootSuite, Tweetdeck, etc.) and leading social media monitoring platforms (Radian6, etc.)
- Ability to lead and inspire the creative personnel and contracted content creators to achieve company’s stated goals
- Passion for new technology tools
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘DIGITAL MARKETING EXECUTIVE’ by Friday 21st May 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
ASSOCIATE
Our client, Umsizi LLP (www.umsizi.co.ke), is an established reputable firm of Advocates, Governance Advisors, Corporate Secretaries and Dispute Resolvers whose focus is to provide practical and timely legal solutions to entrepreneurs, innovators and disruptors in various sectors in Kenya. Umsizi LLP is seeking to recruit dynamic, innovative, and result-oriented individuals to fill the following position in their Nairobi office:
ASSOCIATE
The Associate will be responsible for the following duties under the tutelage of the Partners;
Principal Accountabilities
- Providing legal advice to the firm’s clients under the direction of the Partners including but not limited to: corporate matters, commercial matters, human resource matters, conveyancing, intellectual property, dispute resolution and corporate finance.
- Responding to clients’ queries and recommending an appropriate and practical course of action.
- Undertaking research on legal and governance matters.
- Undertaking tasks relating to governance audits, Partner’s development of Corporate Governance policies and structures, Board skills development and governance training, and facilitation of board evaluations.
- Preparing and circulating the Agenda for clients’ board, committee and shareholder meetings in consultation with the Partners.
- Taking and updating client minutes books, drafting resolutions and action plans and effecting all corporate actions.
- Maintaining all statutory registers as required by law and ‘best practice’ recommendations, and ensuring safe custody of clients’ corporate documents, corporate seals and seal registers.
- Effecting transfers of shares as directed, pursuant to the appropriate resolutions, and issuing shares certificate and payments of dividends.
- Working closely with the administration department in preparing invoices and ensuring outstanding client invoices are settled and Electronic Tax Receipts issued.
Key Qualifications and Experience.
- Must hold a Bachelor of Laws (LL.B) degree from a recognised University and a Post-Graduate Diploma in Law from Kenya School of Law.
- Must have a current Practicing Certificate (2021).
- Must have at least two years’ post-qualification experience in a corporate commercial law firm or department.
- Must have commenced the Certified Secretaries Course, with at least one year’s experience in a busy company secretarial firm or department.
- Must have demonstrable experience with the Business Registration Service (BRS) system of the Companies Registry
- Associate Membership of the Chartered Institute of Arbitrators and Membership of the Institute of Certified Public Secretaries of Kenya shall be an added advantage
Interested candidates should forward their current Curriculum Vitae to recruit@virtualhr.co.ke stating the subject heading ‘ASSOCIATE’ by 16th May 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position shall be filled as soon as a suitable candidate is identified. Only shortlisted candidates will be contacted.
Logistics Supervisor
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
Logistics Supervisor
Reporting to Sales Manager, the Logistics Supervisor will be responsible for leading a team of drivers in delivering company goods efficiently, creating work schedules and transportation routes, managing budget for vehicle repair and training drivers to ensure maximum success.
Principal Accountabilities
• Managing warehouse stock inventory through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results.
• Ensuring all fleet members have license, up to date training and that the staff adhere to schedules and proper driving practices.
• Ensuring compliance with the health and safety standards and other legal requirements.
• Providing regular reports to management on budgeting, schedules, maintenance and fleet progress.
• Training staff on standard operating procedures (SOPs) and safe work practice and taking preventive measures.
• Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Monitoring the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls and coordinating deliveries with carriers.
• Maintaining proper physical conditions of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• Developing methods to decrease cost and improve efficiency including but not limited to follow up with clients after closing a sale to ensure customer satisfaction
Key Qualifications and Experience.
• Holds a Degree/Diploma in Procurement and Supply Chain Management or related functions from a recognized University.
• At least 3 years’ experience in a similar role
• Proven experience in fleet management
• Technical knowledge of furniture and its assembly is a must
• Knowledgeable in technical furniture and its assembly
• A team player with good interpersonal and communication skills
• Ability to initiate ideas and provide solutions to challenges
• Possess basic computer skills – Microsoft Word, Microsoft Excel
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 18th, May 2021 clearly stating the subject heading “LOGISTICS SUPERVISOR”. Indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
MARKETING MANAGER
Our client, The Monarch Insurance Company Limited is a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance. They are looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi
MARKETING MANAGER
Reporting to the General Manager-GIB, the Marketing Manager is responsible for planning and implementing the marketing and sales strategies in order to meet the company’s sales targets.
Principal Accountabilities
- Identifying, developing, and evaluating the marketing strategy, based on the knowledge of the company’s objectives, market characteristics, and operational costs and mark up factors
- Formulating, directing and coordinating marketing activities and policies to promote products and services
- Regularly getting in touch with branch offices to discuss new marketing procedures and developing intermediaries for business growth
- Planning the marketing budget and working with the marketing team and the management team to achieve targets
- Consulting with clients and other stakeholders in the insurance industry to gain advice regarding the insurance products expected to be in demand
- Preparing comprehensive marketing reports to be used for internal analysis by various departments, the Board of directors and also for evaluation of the Company’s financial status by the government, Insurance Regulatory Authority, external and internal auditors
- Representing the company at trade fairs and associations to promote products and services and safeguarding the company’s interests and reputation in ensuring the organizational values and standards are maintained during the marketing campaigns
- Leading the marketing staff in overseeing product development and monitoring trends that indicate the need for new insurance products
- Evaluating the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit and loss projections.
Key Skills and Qualifications
- Bachelor’s Degree in Commerce or business-related course
- At least 5 years’ experience in the insurance sector
- AIIK/ ACII (Associate of Chartered Insurance Institute of London) qualifications
- Excellent knowledge of insurance industry and the Kenyan market
- Knowledge of IRA, KRA, AKI, RBA regulations
- Good knowledge of MS office
- Good organizational and presentation skills
- Demonstrate financial awareness
- People person who has experience in dealing with people with different ethnic and cultural background
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “MARKETING MANAGER” by Friday, 7th May 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
SOFTWARE CONSULTANT
Our client Total Solutions Limited (www.totalsolutions.co.ke) is an integrated ICT solutions provider whose focus is to assist clients’ growth by offering them access to modern solutions in terms of fiscal devices, hardware & network solutions, software development and enterprise wide solutions. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
SOFTWARE CONSULTANT
Reporting to the Software Manager, the Software Consultant will be responsible for the whole cycle of enterprise software consulting from presales support to providing lead support during implementation and account management with the aim of delivering quality software and technical solutions within set budget and time.
Principal Accountabilities
- Offer project management support by ensuring timely completion of project milestones, and communicate with stakeholders.
- Generate reports on project designs, support manuals and project plans.
- Provide support to existing customers as well as In-house support
- Advise customers on best solutions in line with their business requirements
- Add value to customers through the provision of solutions that can improve operations at their site
- Advise clients on fiscal solutions based on their existing software solutions
- Assist with integration of Fiscal devices with client software
- Arrange for product demonstrations
- Manage Service Level Agreements renewals, software contracts and issue Vendor POs based on client confirmation
- Ensure sales personnel are trained on the solutions provided
- Prepare reports on new projects, project status, monthly supports and support escalation among others.
- Perform any other duties that may be assigned from time to time
Key Qualifications and Experience
- Bachelor’s Degree in IT or related course.
- At least 2-3 years of experience as an ERP software consultant
- Certification in SAP Business One
- Expertise in SQL
- Experience in iVend Retail will be an added advantage
- Customer focus – recognize both internal and external customer’s needs and balances available resources and skills to strive to exceed them.
- Problem solving skills – be able to break down problems into their essential elements, stay focused on the issue, formulate and assess alternatives
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘SOFTWARE CONSULTANT’ by 7th May 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
UNDERWRITING MANAGER
Our client, The Monarch Insurance Company Limited is a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance. They are looking for a dynamic, innovative and result-orientated individual to fill in the following position
UNDERWRITING MANAGER
Reporting to the General Manager – General Insurance Business, the Underwriting Manager will be responsible for ensuring that Monarch fulfils its obligations of assuming insurable risks of its customers and evaluating risks being offered to the company for insurance with a view of accepting and accounting for those which meet the criteria and subsequently evidencing the acceptance in the various insurance contracts.
Principal Accountabilities
- Analyzing documents for the different classes of insurance to determine the degree of risk considering the underwriting factors for each particular class.
- Determining and declining excessive risks
- Authorizing reinsurance of policy when the risk involved is high
- Recommending on risk minimization measures for risky business e.g. pre-inspection of motor vehicles before commencement of cover
- Ensuring business acquired for the various classes is reinsured as per agreed terms and as per the reinsurance program
- Ensuring all risk assessments and decisions are made on acceptability and costing
- Ensuring business accepted is documented with agreed terms
- Evaluating the possibility of losses due to a catastrophe or excessive insurance
- Decreasing the value of a policy when the risk involved is substandard and specifying applicable endorsements or applying rating to ensure safe profitable distribution of risks
- Reviewing company records to determine amount of insurance in force on single risk or a group of closely related risks
- Ensuring compliance on cash and carry law and making sure the company credit policy is not flouted at head office and at the branches
Key Qualifications and Experience
- Bachelor’s Degree in Commerce or any business-related course
- At least 8 years’ experience in the insurance sector
- AIIK/ACII (Associate of Chartered Insurance Institute of London) qualifications
- Technical competence in underwriting insurance, risks and claims handling
- Ability to analyze and interpret statistics and statistical data
- Knowledge of company products and country laws
- Knowledge of insurance laws and regulations by AKI, IRA RBA, KRA
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “UNDERWRITING MANAGER” by Wednesday, 28th April 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
FIELD SALES EXECUTIVE
Our client, a leading office furniture supplier is seeking to recruit a highly talented and field oriented professional to fill in the following position:
Field Sales Executive
Reporting to the Sales Manager, the Field Sales Representative will play a key role in scouting for new prospects in the market and ensuring sales targets are met. The desired candidate should be familiar with the either Eldoret, Kisumu and Mombasa regions.
Principal Accountabilities:
- Scout for potential prospects that have furniture needs or new offices
- Collect market data and be able to report back with accuracy
- Plan, prepare and present persuasive approaches and pitches to potential corporate clients
- Assess the needs of the corporate clients and provide viable solutions while meeting sales targets
- Identify and grow opportunities within assigned territory achieving set sales targets
- Attend corporate client meetings and take part in sales training
- Grow and retain existing corporate accounts by presenting new solutions and services to them
- Generate daily, weekly and monthly reports as well as maintain records of all sales leads and/or customer accounts
Qualifications, Experience and Knowledge:
- 1-2 years sales experience in Business-to-Business selling
- A Degree/Diploma in sales and marketing
- Excellent planning and organizational skills
- A Team player with good interpersonal and communication skills
- Excellent understanding of marketing and negotiating techniques
- Understanding of sales cycles and sales technique
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by Wednesday, 31st March 2021 clearly stating the subject heading “Furniture Field Sales Executive”. Indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted
BRANCH MANAGER
Our client, The Monarch Insurance Company Limited is a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance. They are looking for a dynamic, innovative and result-orientated individual to fill in the following position in their branches within Nairobi and/or Upcountry
BRANCH MANAGER
Reporting to the Marketing Manager, the Branch Manager will be responsible for the administration and efficient daily operation of a full-service branch office, including operations and growth of the branch in accordance with the Company’s objectives.
Principal Accountabilities
- Maintaining communication with agents, brokers, and other stakeholders to obtain further market information, quote rates, or explain the company’s underwriting policies
- Researching on any new issues or regulations to ensure that the branch is in line with current marketing developments and best practices
- Conducting business follow ups for existing clients and making decisions on renewal terms to apply based on past performance
- Identifying new marketing Initiatives through designing marketing and sales strategies
- Performing marketing and public relations activities to create business awareness
- Managing branch resources and equipment to minimize operational costs and overseeing branch activities in accordance with the company policy
- Preparing and sending reports to the Head Office and giving updates of the business status
- Determining and developing the annual budget for the daily expenses of the branch
- Analyzing documents for the different classes of insurance to determine the degree of risk considering the underwriting factors for each particular class
- Managing the branch’s overall operations
Key Qualifications and Experience
- Bachelor’s Degree in Commerce or any business-related course
- At least 5 years’ experience in the insurance sector
- AIIK/ACII (Associate of Chartered Insurance Institute of London) qualifications
- Technical competence in underwriting insurance, risks and claims handling
- Ability to analyze and interpret statistics and statistical data
- Knowledge of company products and country laws
- Knowledge of insurance laws and regulations by AKI, IRA RBA, KRA
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “BRANCH MANAGER” by Wednesday, 17th March 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
MARKETING EXECUTIVE
Our client, The Monarch Insurance Company Limited is a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance. They are looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi;
MARKETING EXECUTIVE
Reporting to the Marketing Manager, the Marketing Executive will be responsible for the implementation of the marketing activities to ensure Monarch Insurance brands visibility and equity for business development.
Principal Accountabilities
- Lobbying for new business in the market through agents, brokers and direct clients
- Following up for existing clients based on past performance
- Identifying new marketing Initiatives
- Studying the market trends in the region and identifying opportunities for business growth
- Assisting in the coordination of marketing activities and policies to promote products and services
- Analyzing demands of the customers and assisting in delivering approved marketing strategies
- Coordinating with managers in carrying out marketing campaigns
- Issuing and carrying out follow ups on clients renewal notices
- Advising clients on changes in policies
- Safeguarding the company’s interests and reputation in ensuring the organizational values and standards are maintained during the marketing campaigns
- Representing the company at industry meetings to promote products and services
Key Qualifications and Experience
- Bachelor Degree in Marketing or any Business related course
- At least 2 years’ experience in selling insurance
- AIIK/ACII (Associate of Chartered Insurance Institute of London) qualifications
- Knowledge of the company products and country laws
- Knowledge of insurance laws and regulations by AKI, IRA, RBA, KRA
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “MARKETING EXECUTVE” by Wednesday, 17th March 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
CREDIT CONTROL ASSISTANT
Our client, The Monarch Insurance Company Limited is a leader in the insurance sector with over 40 years’ experience in insurance service providing tailored products in both general and life insurance. They are looking for a dynamic, innovative and result-oriented individual to fill in the following position in their branch within Nairobi;
CREDIT CONTROL ASSISTANT
Reporting to the Credit Controller, the Credit Control Assistant is responsible for data entry, contacting customers regarding credit applications, resolving customers complains, performing clerical tasks, edit and haul releases and other tasks as assigned by the Credit Controller.
Principal Accountabilities
- Monitoring daily receipts allocation for assigned portfolio and ensuring that accounts credit position is up to date at the end of each working day.
- Continuously verifying accuracy of debtors ageing of the assigned portfolio to ensure that no inaccurate customer exposure is presented at any point.
- Performing accounts reconciliations and presenting the reconciled report within 24hrs from the time of request.
- Maintaining daily customer call logs in specific prescribed format for future follow up as well as evidence of number of customers contacted on a daily basis.
- Ensuring that debt collection activities are done as per credit control process and policy.
- Preparing daily allocations report and obtaining approval of the same from the Credit Controller.
- Tracking in and outflow of documents within and outside the department.
- Maintaining special filling system for key customers documents as well as other departmental administrative documents.
- Ensuring that customer’s notification of amounts due is sent out immediately the debt fall due.
- Maintaining regular contact with customers, generating reminder letters, statements and proactively calling to follow up on outstanding balances.
Key Qualifications and Experience
- Bachelor’s Degree in Business, Finance, Accounting, or other related field from a recognized university
- CPA K
- Diploma in Credit Management will be an added advantage.
- Must have at least two (2) years’ relevant working experience in accounting or credit handling.
- Good communication and organizational skills.
- Strong analytical skills and attention to detail.
- Familiarity with industry-specific software.
- Good business acumen for problem-solving.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading “CREDIT CONTROL ASSISTANT” by Wednesday, 17th March 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
TEAM LEADER – CONSUMER TECHNOLOGY
Our client is an ICT solutions provider whose focus is to assist clients’ growth by offering them access to modern solutions in terms of fiscal devices, hardware & network solutions, software development and enterprise wide solutions. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
TEAM LEADER – CONSUMER TECHNOLOGY
Reporting to the Business Development Manager – Retail Business, the Consumer Technology Team Lead will be responsible for purchasing, supply management, stock management, sales and people management.
Principal Accountabilities
- Generate business leads by contacting existing and prospective clients.
- Grow and develop existing customer accounts and ensure accuracy of the accounts’ forecast
- Inform existing and prospecting clients about new products
- Key account management, lead management and sales promotion management
- Ensure proper display and correct pricing of products at the clients’ stores
- Monitor and perform stock takes to ensure stock levels are maintained
- Prepare and present reports on stocks, sales, consignments, deficiency and branch profitability on a monthly basis
- Engage with clients to ensure smooth business relationship and resolve any client complaints
- Conduct trainings for sales representatives and merchandisers in all stores
- Review and approve work schedules for staff in Consumer Technology department
Key Qualifications and Experience
- Bachelor’s Degree in a Business related course
- Must have a minimum of 4 years of experience in sales account management
- Knowledge of retail operations, procurement and MS Excel
- Financial analysis skills and conversant with ERP
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘TEAM LEADER – CONSUMER TECHNOLOGY’ by 11th February 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will b
LOSS CONTROL OFFICERS (30 positions)
Our client, Society Stores Supermarket, a fast-growing mass market Kenyan supermarket focused on delivering quality goods at affordable prices, is looking for a dynamic, innovative and result-orientated individual to fill in the following position:
LOSS CONTROL OFFICERS (30 positions)
Reporting to the Loss Control Operations officer, the Loss Control Officer will be responsible for preventing loss, ensuring security, safety of company assets, people and stocks
Principal Accountabilities
- Preventing, controlling, detecting theft and recovering stolen goods
- Protecting company goods, assets and people against damage, loss or injury
- Counterchecking supplier or internal deliveries, dispatch of goods, reconciling and random counting of high value stealable items
- Controlling, monitoring and preventing shrinkage in all areas of operation at the shop
- Regulating and controlling movement of company delivery vehicles
- Ensuring that padlocks are intact and appropriate seals and documentation are in order
- Making full use of CCTV to note suspicious activities and ensuring periodic patrol inside and outside the shop
- Carrying out all routine duties and other responsibilities as enumerated in the loss control check-list
- Monitoring loss of manpower through staff idling and ensuring the shop staff adhere to set SOPs
- Undertaking Investigations of staff cases e.g. frauds, pilferages and collusions accurately and submitting the report within 24 hours after completion of the same
Key Qualifications and Experience
- KCSE/ “O” Level(c-) and above,
- Certificate/diploma in criminology or any related field is an added advantage
- 1 – 2 years of Loss Prevention experience or related retail experience
- Alertness, flexibility initiative vigilance
- Preliminary awareness on investigative procedures
- Physical and physiological fitness
- Good communication & people handling skills
- Portrays high level of integrity
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.kestating the subject heading ‘LOSS CONTROL OFFICER by 17th February 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
Sales Executive
Our client is a leading investment company and deals with real estate development, trading in equity and money markets. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
Sales Executive
The Sales Executive will assist in the implementation of approved sales plans to achieve desired objectives in terms of sales and revenue, market share and customer satisfaction.
Principal Accountabilities:
- Identifies new business opportunities by identifying new prospects
- Sells company products by establishing contact and developing relationships with existing customers (to gain repeat business wherever possible) and potential customers via telephone call, emails and in person.
- Maintains relationships with clients by providing support, information, and guidance and recommending new products
- Prepares daily, weekly and monthly sales reports
- Maintains quality service by establishing and enforcing organization standards.
- Presents the product or service favorably and in a structured professional way
- Build good working relationships by contributing to team effort
- Accurately confirms available products, their minimum prices and discounts to ensure no customer complaints, confusion or disagreement arise as a result of double allocation or giving the wrong pricing.
- Sustaining rapport with client’s accounts by making periodic visits, sharing updated statements, Offer letters, Sales agreement and collection of required documents.
Qualifications, Experience and knowledge:
- University degree / diploma in related field
- Minimum of 3 years’ experience in sales and marketing
- Ability to develop and implement sales strategies
- Ability to negotiate and manage contractual arrangements
- Ability to analyse and solve problems
- Excellent planning, training and organizational skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘Real Estate Sales’ by 19th February 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted
BUSINESS DEVELOPMENT OFFICER
Our client, a leading financial services institution, is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
BUSINESS DEVELOPMENT OFFICER
Reporting to the Head of Business Development, the Business Development Officer will be responsible for supporting the bank’s/branch’s business growth. The incumbent is expected to grow a high quality loan book portfolio, mobilize deposits, open customer accounts, manage loan repayment collections and maintain high customer service standards while ensuring compliance to processes, procedures and controls and living the bank’s core values.
Principal Accountabilities
• Deposit mobilization and Accounts Opening – aggressively market for new liability accounts in line with the given targets.
• Spearhead the credit function of the branch by ensuring growth of high quality loan book as per targets.
• Cross sell bancassurance and other bank products
• Ensure that all conditions pertaining to customer loan applications are fulfilled prior to disbursement requests being processed.
• Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
• Review customer demands in the market and recommend products/ services that will enable the bank to compete in the area of operations.
• Liase with Credit Administration in ensuring timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties charged as security for loans extended by the bank under personal portfolio.
• Effectively monitor loan repayments and mitigating risks related to defaults and periodically review the loan portfolio to manage likely problem areas.
• Ensure compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
• Keep abreast of new developments in customer preference and advice management on relevant changes.
• Manage customer relations under personal portfolio and ensure lasting relations are established with all clients
• Ensure prevention of income leakage and collection of revenue
• Manage, motivate and train staff under your supervision (if any) to ensure productivity is optimized and level of staff competency is continuously upgraded.
• Perform any other duties as may be determined by the Management
Key Qualifications and Experience
• Bachelor’s degree in Commerce, Economics or related field.
• At least three (3) years’ experience as a Relationship Officer in Sales or Credit, with proven track record for delivery of superior results.
• Experience in a Supervisory role is highly preferred.
• Must have knowledge of financial services/ experience in the Microfinance industry
• Must have strong negotiation skills.
• Knowledge/exposure in Branch Operations added advantage.
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘BUSINESS DEVELOPMENT OFFICER’ by 5th February 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position will be filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
PROJECT MANAGER
Our client, Kasha Technologies Ltd (kasha.co), an exciting and fast-growing eCommerce start-up company in East Africa focused on women’s health and personal care, is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
PROJECT MANAGER
The incumbent will work closely with the Senior Grants Manager to coordinate and implement all grant related activities for a project that will support Kasha’s rural expansion. The project manager will lead day-to-day activities for the grant, trouble shoot issues that arise, and coordinate with various teams working on the grant project (e.g., supply chain and marketing and sales) to ensure activities are implemented in a timely fashion and in line with the approved workplan.
Principal Accountabilities
● Coordinate the day-to-day execution of grant project activities across multiple teams
● Ensure project activities are on track with the work plan
● Ensure all the teams working on the grant project have the resources and support needed to deliver on the project
● Update the senior grant manager on the project’s progress
● Organize internal and external meetings to troubleshoot issues encountered during project implementation
● Coordinate and assist in the provision of trainings for agents and other new staff members in expansion areas
● Work with the health researcher to conduct research activities required for this grant project
● Review and monitor the grant budget and ensure that all teams members follow financial processes for expense approval and tracking. This includes ensuring that employees working on the grant project track and record their working hours.
● Pre-approve grant expenses
● Coordinate the production of reports for donors and key stakeholders
Key Qualifications and Experience
- Bachelor’s degree in Project Management or a related field
- At least 2-5 years’ experience in a role related to project management for grants
- Proven experience project managing and coordinating activities under a strict deadline
- Experience with budget management
- Experience working with multiple teams
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘PROJEJCT MANAGER’ by 5th February 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
SOFTWARE SALES ACCOUNT MANAGER
Our client Total Solutions Limited (www.totalsolutions.co.ke) is an integrated ICT solutions provider whose focus is to assist clients’ growth by offering them access to modern solutions in terms of fiscal devices, hardware & network solutions, software development and enterprise wide solutions. They are seeking to recruit a highly talented professional to fill in the following position in their Nairobi office:
SOFTWARE SALES ACCOUNT MANAGER
Reporting to the Software Manager, the Software Sales Account Manager will be responsible for generating revenue for the software sales business side of the company.
Principal Accountabilities
- Generating leads and working with partners to generate new business in retail POS software, ERP and CRM Solutions etc.
- Preparation of proposals and responses to RFP’s, RFQ’s, expression of Interest and Tenders
- Building a sales pipeline
- Driving sales process, from quotation to closing
- Key account management, lead management, sales promotion management and vendor channel management
- Meeting sales targets and participating in drawing the sales strategy
- Generating sales pipeline reports and debtors reports within the set timelines
- Proposing the right solutions based on the industry and the needs to be addressed
- Revising the proposal/quote as per negotiations with prospects
- Conducting follow up meetings, negotiations and deal closure
Key Qualifications and Experience
- Bachelor’s degree in IT or related field
- Minimum of 3 years of work experience in IT Sales
- Experience in retail operations
- Knowledge of enterprise software, business processes and the software industry
- Experience in iVend/SAP is an added advantage
- Customer focus and problem solving skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘SOFTWARE SALES ACCOUNT MANAGER’ by 29th January 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
CUSTOMER CARE SENIOR MANAGER (2 YEAR CONTRACT)
Our client, Kasha Technologies Ltd (kasha.co), an exciting and fast-growing eCommerce start-up company in East Africa focused on women’s health and personal care, is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:
CUSTOMER CARE SENIOR MANAGER (2 YEAR CONTRACT)
Reporting to the Kasha Kenya Managing Director, the Customer Care Senior Manager will be responsible for running the existing Customer Care team and growing Kasha’s customer support department in service of scaling its operations across Kenya. The Customer Care Senior Manager will also be responsible for supporting clients brought in through Kasha’s institutional sales business which is made up of both corporate and agent-led customers.
Principal Accountabilities
- Develop and own the implementation of the Customer Care strategy that defines how to enhance customer satisfaction as well as build new customer support systems that will service customers in new locations
- Identify customer needs and issues, and designing and implementing solutions and improvements to increase customer satisfaction across all purchasing and marketing channels
- Develop and achieve Customer Care performance objectives in line with predefined Service Level Agreements and driving the tracking and accomplishment of these expectations
- Monitor the Customer Care team performance through tools, listening in on calls, reviewing outgoing communication and performing ad hoc customer feedback surveys to ensure that the Customer Care team is performing in line with customer satisfaction expectations
- Train other customer facing teams on how to handle customer inquiries to the point of resolution and ensuring that they are meeting Kasha customer satisfaction expectations
- Create strong internal relationships with the various teams that will support your ability to provide strong service delivery and customer satisfaction
- Regularly share business reports and updates, as well as key learnings, wins, failures and best practices.
- Proactively communicate business risks/opportunities and customer feedback back to internal stakeholders and peers
- Plan, forecast and manage against an operating budget.
Key Qualifications and Experience
- Bachelor’s Degree/Diploma in Business or related field.
- At least 5 years’ experience as a Customer Care Manager in an eCommerce or retail related-type of business
- Experience in Customer Care Team and Functional Management showing ability to lead, manage and support a multi-skilled team
- Proven ability to analyse customer data, and develop innovative solutions
- Advanced digital skills and experience implementing and using customer care tools, designing reports and performing data analysis and presenting performance results
- Experienced people manager with a track record of professionally growing employees
- Passionate about social issues, especially in the area of women’s health
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘CUSTOMER CARE SENIOR MANAGER by 27th January 2021 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. The position is filled as soon as a suitable candidate is found. Only shortlisted candidates will be contacted.
FINANCIAL CONTROLLER
Our client, a manufacturer and distributor of nutritional and other animal health products is looking for a dynamic, result- orientated and self-driven individual to fill in the following position;
FINANCIAL CONTROLLER
Reporting to the Directors, the Financial Controller will be responsible for undertaking all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, as well as the development of internal control policies and procedures.
Principal Accountabilities
- Leading and overseeing the personnel and operations of the accounting staff as well as outsourced activities
- Advising the accounting staff on financial reporting and other financial matters
- Maintaining a system of accounting policies and procedures
- Ensuring that all transactions are processed correctly. This includes but is not limited to supplier invoices, billing to customers, payroll, cash receipts and disbursements
- Coordinating the creation of the annual budget, as well as the investigating and reporting any subsequent variances between the budget and actual results
- Processing payroll information with minimal errors, and issuing compensation payments to employees by scheduled pay dates.
- Providing and preparing regular reports for cash flow forecasting, operational planning, standard monthly financial statements as well as a variety of management reports
- Monitoring and ensuring compliance with all monthly/annual tax and statutory filings and any filing requirements imposed by KRA or other relevant jurisdictions
Key Qualifications and Experience
- Bachelor’s Degree in Accounting or any relevant field
- A minimum of 5+ years of overall combined accounting and finance experience
- Must have proven working experience as a Financial Controller
- Must have CPA or CMA qualification
- Must have thorough knowledge of accounting principles and procedures
- Experience with creating financial statements
- Experience with general ledger functions and the month-end/year-end close process
- Excellent accounting software user and administration skills
- Should have sound management skills
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘FINANCIAL CONTROLLER’ by FRIDAY, 30TH OCTOBER 2020 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.
MANAGEMENT ACCOUNTANT
Our client, a manufacturer and distributor of nutritional and other animal health products is looking for a dynamic, result- orientated and self-driven individual to fill in the following position;
MANAGEMENT ACCOUNTANT
Reporting to the Directors, the Management Accountant will be responsible for performing cost analyses and preparing budget reports. The ideal candidate should possess excellent analytical skills along with the ability to combine different data and calculate profit margins.
Principal Accountabilities
- Conducting detailed cost analysis on product items and developing profitability
- Providing a comprehensive in-house audit function to check on company practice and procedures that affect the performance of the company
- Determining fixed costs (e.g. salaries, rent and insurance)
- Planning and recording variable costs (e.g. purchases of raw material and operations costs)
- Reviewing standard and actual costs for inaccuracies
- Preparing budgeting reports for the company and for each department
- Analyzing and reporting profit margins
- Maintaining and developing the existing financial model
- Assisting in month-end and year-end closing
- Identifying and recommending cost-effective solutions
- Producing regular detailed reports for other departments using data analytics software and data visualization tools.
Key Qualifications and Experience
- Bachelor’s Degree in Accounting or any relevant field
- A minimum of 5+ years of overall combined accounting and finance experience
- Proven working experience as a Management Accountant
- Must have CMA qualification
- Experienced in SAAS based software packages (Zoho, Xero etc)
- Must be conversant in using SAAS based data analytics and visualization tools
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke stating the subject heading ‘MANAGEMENT ACCOUNTANT’ by FRIDAY, 30TH OCTOBER 2020 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidate